IT

Specs? Sounds like a job for a techy type such as yourself.

Prior to installing the camera, make sure you check out the technical requirements. The big ones are: 

1. A wired network connection with internet access
2. Consistent upload speeds of 5Mbps or faster

See the full technical requirements for Focus. 

We had to consult our IT people on some of these.

We met all of the technical requirements—why isn’t the camera online?

If you’re still running into issues, try pinging the camera to confirm it’s up and on your network. Your camera’s hostname will be displayed as FOCUS-###### or FCXXX-XXXXXX and should be searchable on your DHCP server’s IP leases. 

Verify that all content filtering, application control and SSL inspection has been disabled for the camera. These can limit the camera’s outbound traffic and prevent communication with Hudl. 

See more steps to troubleshoot your network.  

Can we set up a static IP address for the camera?  

No. We recommend setting a reservation in the DHCP server for the camera.

Can we direct the camera to our own NTP server for time and date sync instead of Port 123? 

No. We currently don’t support any other time server sources, so those outgoing ports will need to be opened.

Does Focus bring any traffic inbound to my network?

No. All communication from the camera is outbound to the URIs listed in our technical requirements. Because the camera doesn’t bring inbound traffic, your organization’s firewall can still protect from incoming traffic as normal. 

It’s important that all outbound traffic from the camera is allowed to ensure the camera can retrieve updates and upload video.

Will the camera need to be added/joined to our domain?  

No, it doesn’t need to be joined to an active directory domain or any other directory service. We don’t currently support this feature.
 

You take security seriously—we have that in common.

Who can access video recorded on the camera?

Video cap­tured by Hudl Focus is auto­mat­i­cal­ly uploaded and deliv­ered to your teams’ Hudl library. Viewing access is con­trolled by admin­is­tra­tors on the team’s Hudl account. Team admins can change the per­mis­sions on a video by click­ing ​“Share” in the Hudl library. Hudl sup­port and engi­neer­ing teams may also access the cam­era for busi­ness pur­pos­es only. 

Is Focus always recording?

Focus is always connected, but it’s not always on. The camera only records when a coach or administrator has scheduled a recording or begins a manual recording from the Focus app. 

Look at the light on the device or open the app to see the camera’s status. If it’s recording, you’ll see a green light on the camera or in the top-left corner of the app. 

Can Focus be used as a secondary security camera? 

Hudl Focus isn’t intended to be a security camera—so we don’t recommend it.

Your coaches are probably asking how to stream games—here's what to tell them.

Can Focus livestream?

Yes! You can stream your Focus video directly to YouTube or send it to any broadcast software that accepts video through an IP feed. Check out our livestreaming and broadcasting guide for more details.

Can you turn off livestreaming for certain games?

You bet. You can use the Focus app to choose which events you stream and where you'll stream them.

Will the livestream include a score overlay?

All cameras mounted with a clear, unobstructed view of the scoreboard will have a score overlay on the stream. When you use Focus video as a video source in broadcast software, you'll also have the option to add graphics and audio commentary.

More questions?

Get more answers.