Clear Browser Cache
Occasionally updates may be made to the portal, but your computer may not fully load them. This can sometimes cause odd bugs and the computer’s cache may need to be refreshed. There are a few ways to clear your computer’s cache or browsing data. The easiest way is to:
Go to the page that is giving you trouble.
Hold down Ctrl + F5. The page will refresh, clearing your browser’s cache.
Alternatively, you can: