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Enabling Captions on a Broadcast

on a computer on an iOS device

Enabling Captions on a Broadcast (Computer)

Some broadcasts have closed caption options enabled within the video player. Closed Captioning options are currently available in English and need to be enabled on a particular broadcast.

  1. When viewing the broadcast, select the CC option.

  2. Select English in order to enable captions on the broadcast.

    To turn captions off, select the CC option and select Captions Off.

  3. Captions will be enabled on the broadcast and begin populating on the video player.

FAQs

I do not have the option to enable captions on the livestream I am watching, why is that?

We're sorry about that! Please reach out to our Support Team. Please provide the specific game and school you are attempting to watch.

A specific player's name or piece of information is being captioned incorrectly, can that be fixed?

Unfortunately, our caption system is automated and does the best it can in order to provide captions to users correctly. Specific names or other pieces of information may be incorrect as the system attempts to caption unique words or phrases correctly.

Enabling Captions on a Broadcast (iOS)

  1. When viewing the broadcast, click menu option.

  2. Click on Subtitles.

  3. Click on English (or Auto, both will work).

  4. Captions will be enabled on the broadcast and begin populating on the video player.