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Program View Video Not Displaying; Checkboard Showing

Some recent Apple updates have caused graphical issues with older model Mac computers and Production Truck. One occurrence is the program feed view to the right in Production Truck not displaying the mixed video feed and graphics, but showing a checkerboard screen.

To alleviate the following issue on some Mac models follow the instructions below to perform the Reset Application Settings function inside of Production Truck.

The reset application settings may remove saved RTMP broadcasts and open graphics.

  1. Navigate to the Production Truck menu in the Mac title bar at the top-left of the screen.

  2. Select Settings>Reset Application Settings.

  3. Confirm this request to shut down Production Truck. Restart Production Truck.