General Setup FAQ
What’s the average setup time?
We’ve seen the average first-time setup take about an hour. As you get more familiar with the setup, it will go faster. Just make sure to allow a little extra time, especially when you’re on an unfamiliar field.
Do I need any additional hardware?
Yes. In addition to your own cameras and iPads, you’ll need two HDMI cords compatible with your cameras. Click here to see the cords you’ll need, and check out our recommendations for accessories to make your Sideline setup top-notch.
How many people do I need to run Sideline?
You’ll need one person to run the recording iPad and another in the end zone to keep an eye on things. That likely means adding one person to your normal setup.
Do I still need to record on my camera?
That’s up to you. Recording on your camera is a good backup option should any environmental scenarios cause errors with Sideline. Recording on your camera isn’t vital to running Sideline, as the recording iPad sends video to your viewing devices and you can upload from the app.
Can I leave Sideline set up between games?
Nope, leaving your kits out runs the risk of damage and theft. You should securely store your equipment after every use.
What parts in the setup are weatherproof?
The bridges and sideline access point are weatherproof, but the ports connecting those devices to their routers are not. Protect all other equipment from moisture and direct heat. Click here for our recommendations to help weatherproof your setup.
My team will be playing at an indoor field. Will this cause any trouble with Sideline?
There aren’t any changes to the setup if you’re playing indoors. However, some larger stadiums use passive Wi-Fi jamming technology to keep their airwaves free of interference. If you’re playing at a field where this could be an issue, you may want to get pre-clearance to use Sideline. Contact the facility a few weeks ahead of time to be sure your setup will run smoothly.
Keep in mind that in a smaller, more enclosed space like an indoor arena, there can be a higher chance of interference from other Wi-Fi networks within the arena.
If I have a high end zone lift, are there any special setup requirements?
Just be sure that your HDMI cords are long enough to accommodate the height of the lift. Avoid having any weight on the cords or you risk damaging the physical connection. If the lift is large enough to accommodate the filmer and the kit, feel free to set everything up on the lift.
I’m only using a camera in the press box. Do I still need to set up my end zone kit?
Yes, you’ll need to set up your end zone kit even if you don’t want to use two cameras. The router in the end zone kit is a key part of creating a reliable network.
How does each piece of hardware work?
For a detailed breakdown of each part of your setup, click here.
Camera: Provides a live video feed for Sideline.
Streaming Kit: Converts video from the camera to a Sideline-friendly format and sends it over the network to your recording iPad.
Splitter: Splits the video input from your camera and sends it to two sources—the end zone monitor and the streaming kit. Because you’ll never need access to the splitter, it comes hidden under the plate in your case.
Router: Sends a signal to all of the hardware within the system. The wired connection ensures a fast transfer of data to other devices on the network.
Access Points: Create the Hudl wireless network and send the encoded video to connected devices. The access points also receive info from your devices, like which plays you flagged and ODK data.
Bridges: Communicate only with each other to send data back and forth. That communication allows us to create a cohesive network between the end zone and press box, and utilize both camera angles and access points more efficiently.
Hardware Setup FAQ
Will my camera work with Sideline?
For your camera to work with Sideline, it needs a live HDMI output. That means the camera can send the live feed through an HDMI output as it records. Click here to check out our list of supported cameras and learn how to test your camera’s compatibility.
How long does the battery last?
It will last up to five hours, which should be more than enough for your game. Be sure to only use your battery as intended—it will drain quicker if it’s powering too many devices.
Can I plug in my battery during the game?
We’d strongly recommend charging the battery completely before each game. If you’re in a bind, you can use it while it’s still plugged in.
How long does my streaming kit take to turn on?
It’ll take about three minutes to completely power on. Check out this article to see what that process looks like.
iPad/iPhone Setup FAQ
Which iPads/iPhones can I use?
It’s important to stick with our supported devices. Unsupported models, such as older devices and those with outdated software, will affect the entire system. Check out the required and recommended models here.
No matter the iPad/iPhone you use, make sure your operating system and app are updated before each game.
Can I use my Android device or a tablet?
No. Hudl Sideline is only available on Apple devices.
Will the app ever time out?
If you’ve uploaded from the device, it will log you out after 13 days of inactivity. If you haven’t uploaded anything, it will keep you logged in. Make sure you’re logged in before hitting the field on game days and you’ll be in great shape.
I can’t log in. Help!
The app requires an internet connection for you to log in. Sideline’s network is not a traditional network and won’t provide internet. Be sure you’re on a non-Sideline network or a data connection when logging in.
If you’re at the field and can’t access Wi-Fi, use a smartphone to create a personal hotspot, then connect your Sideline devices and log in.
If you’re still having trouble, contact Support.