Stream with the Remote Truck App
Stream directly from a mobile device, either an iPhone or an iPad, to vCloud, with the Remote Truck app. This allows the camera from the mobile device to stream the game.
TABLE OF CONTENTS
Remote Truck can only be used to stream to our platform, it cannot stream to a third-party service, such as Youtube.
Device Recommendations (for best performance)
iPad, iPad Air, iPad Pro
- Current generation (2018 or newer)
- iPhone 8 or newer
Download the Remote Truck app from the app store and open it on a mobile device or scan the below QR code to access the app on the App Store. Search for Remote Truck in the app store.
Open up the app, and select a user. Sign in with your login information, this will be the same as used for vCloud and Production Truck.
Navigate up to the three horizontal bars to access the menu. Select Broadcast from the options.
Created broadcasts will appear here.
Create a broadcast by selecting the blue plus icon in the bottom right-hand corner.
To Create a Broadcast, select the following:
- Site: your organization or school
- Section: sport or category of broadcast
- Date: the date and time of the broadcast
- Title: the title for the broadcast
- Description: the large blank space, will be a description of the event, this is optional
Input this information and navigate down to select Save.
Keep in mind that this information is publicly available for fans
Navigate to Broadcast. Select the Camera icon next to the broadcast.
Click Start to begin streaming.
When you stop the stream at the bottom, you will be given a two options; either select to Archive the stream if you are completely done or you can select Not Done.
If you select Not Done, you will have one hour to continue to stream. After one hour, the livestream will automatically archive and cannot be streamed too.
Selecting the gear icon in the bottom left hand corner will pull up an Ad Menu and Hide Stats option.
Selecting the video camera and microphone icon will disable/enable your devices camera and microphone.
Zoom by pinching on the screen.
Run a Network Test within Remote Truck that will reflect upload speed for streaming. Under the gear icon in the lower left, select Network Test. Your upload speed will appear in the middle of the screen.
Upload speed with a red or yellow outline may negatively impact your stream, whereas a green outline indicates a strong network connection for streaming.
Remote Truck will create a file of your livestream on your device. It will automatically be placed in your iOS device's Photos area.
Before beginning to stream, click on the gear icon in the lower left-hand corner of Remote Truck
Tap the Local File option so it displays as Local File On and is not red.
You may be prompted by your device's security settings to give Remote Truck access to your photos. Please do so!
Once your stream is over and you have archived the livestream, it will be available in your device's Photos app.
If you encounter network issues during your livestream, the local file recording will not be affected unless you stop streaming entirely. After your event is over, you can replace the live version with this local file, see our tutorial.
Want to upload your livestream's local file recording to Hudl? See our tutorial on uploading from a device's camera roll.
My Remote Truck livestream does not have video or audio, what do we need to change?
Check to make sure that the Remote Truck app has privacy permissions to access your camera and microphone. You can see Apple's tutorial on that here. Once that change has been made, completely close the Remote Truck app and restart it.
My Remote Truck livestream is not connecting or displaying properly, why?
Please ensure your device meets our requirements, see above, and that you have a stable internet connection. You can test your internet connection by going through the Network Test process outlined above.