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Stream to vCloud via RTMP

In order to stream to the Blue Frame Technology service through an RTMP connection, you will need to log in to the vCloud Streaming Service.

Schedule a broadcast and find RTMP information

  1. Log in to vCloud.

    Navigate to the Broadcast Grid page under Produce.

  2. If you have multiple sites, the broadcast will be created under the site selected at the top of vCloud.

  3. This page will show all broadcasts. To create a new one, click Operations in the top right and then Create Broadcast.

  4. Fill in the section, give it a title, and time of the event (default is Eastern time zone). Contact information should autofill.

    • Section - category the broadcast will fall under (typically the sport being played)
    • Title - broadcast title or name of the event. This will help your viewers find the correct broadcast to view.
    • Broadcast Date & Time - date and time your viewers can expect the live-stream to start. The stream can begin up to an hour before the broadcast time.

  5. Navigate down to the Alternate Sources option and from the dropdown, select RTMP.

  6. Click Create.

  7. Once the broadcast has been created, go back to the Broadcast Grid page, via Produce, and click on the i icon to see the Broadcast Details page.

  8. The RTMP information will show here.

  9. The RTMP information input into the encoder can be found beneath the Source tab.

    The streaming software utilized will determine which information is needed. Some Broadcasting software may reference these as different terms.

    Host: (Also called: Address, RTMP URL, URL, Server Address, Stream URL, etc.)

    Stream Name: (Also called: Stream ID, Stream Key, Stream)

    Below is an EXAMPLE of how this RTMP may appear. RTMP information is different for each stream:

    Address: rtmp://bivpjzyz.blueframe.live:1935/x

    Stream ID: bivpjzyz?t=733f&i=1

Not seeing RTMP information

  1. If a broadcast is not displaying RTMP information, update the broadcast to display it. In order to update a broadcast, navigate up to Operations, then Update this Broadcast.

  2. Navigate down to Alternative Sources (RTMP, RTSP, etc.), and select Push Source>RTMP from the dropdown. Select Save. With this new setting enabled, the RTMP information will display on the Broadcast Details page.

Enable a Test Mode option on a RTMP Broadcast

  1. Due to the way streaming via RTMP functions when you begin sending via RTMP the broadcast will be live. Send a test stream to the same broadcast's RTMP information.

    With a Broadcast's RTMP information, to start a stream in test mode append &tm=1 to the end of your stream key/name or full RTMP URL

    In the below example, we have added &tm=1 into the Broadcast's Stream Key.

  2. We have copy-and-pasted this into the popular streaming application OBS in the below example.

  3. Once streaming begins to that broadcast via RTMP, it will show as Testing in vCloud and cannot be seen by the public.

  4. In order for the broadcast to then go live, stop the stream in the encoder/software and remove the &tm=1 from the Stream Key or Full RTMP URL and then send the stream to live again.

    Below again is an example in OBS of that part of the Stream Key being removed.

  5. Send that stream live again in the encoder/software and see that broadcast live on vCloud. It can now be seen by viewers.

FAQs

Our livestream has not started, what is the issue?

If you are using a third-party service and we have not received the feed, please verify that;

  • The RTMP information from vCloud is entered into the third-party hardware or service exactly.
  • You are within one hour of the broadcast's start time
  • All appropriate network requirements are met.
Can you provide an RTMP URL that does not change?

Each livestream on our system generates a unique stream URL and stream key. This allows for streaming multiple events simultaneously.

We are not able to connect to the RTMP information, what could be wrong?

Ensure that the RTMP information matches exactly. Additionally, ensure that your network meets these requirements.

If you want to try a different port on your network, you can change 1935 in the Host URL to 80. However, keep all other information the same.

The service we use asks for a Stream URL and Stream Name, are these the same?

Yes, a Stream URL is the same as a Host URL and the Stream Name is the same as the Stream Key. These terms are used interchangeably across services.

We are trying to stream to a different service, is this the information we use?

No, RTMP information determines the destination the livestream will go too. If you are trying to stream to a different service, that service would need to provide RTMP information.