Download Archived Broadcasts From Your Account
Learn how to download archives and send them to yourself or to fans of the broadcast.
Individual Broadcasts
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Log in to vcloud.blueframetech.com
Navigate to the Broadcast Grid page under Produce.
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Use the filters at the top to filter by Section (sport), Date, etc.
To view Archived broadcasts, navigate under the Status option and change it to Archived.
After each change is made, select the Update Filter option to apply the change and the broadcasts will then reflect that.
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Find the broadcast to clone and select the i icon to the right of the broadcast to get to the Broadcast Details page.
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Click Operations in the upper right and select Export.
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An email with the links to the games included will be sent. Click on the link to open it in your browser.
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Right-click on the video and choose Save As and choose the file location and title.
Multiple Broadcasts
Log in to vcloud.blueframetech.com
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Navigate to the Broadcast Grid page under Produce.
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Use the filters at the top to filter by Section (sport), Date, etc.
To view Archived broadcasts, navigate under the Status option and change it to Archived.
After each change is made, select the Update Filter option to apply the change and the broadcasts will then reflect that.
Click Update Filter after changes have been made. Failing to do so will prevent changes from being saved.
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Click Download Archives in the upper right-hand corner of the Broadcast Grid once all filters have been applied.
Up to 25 broadcasts can be requested at one time.
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A confirmation field will appear with the current account’s email in a text box. If you wish to send these archived broadcasts to an email other than the default account email, type in the desired email address separated by a comma and single space.
The time it takes to receive the email with the video file links can vary depending on whether those files have been requested before and how many broadcasts have been requested.
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An email with the links to the games included will be sent. Click on the link to open it in your browser.
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Right-click on the video and choose Save As and choose the file location and title.
FAQs
I never received my download email, what happened?
We're sorry! If there was some sort of processing issue with one of the livestream files, it can cause issues with the email. You will need to reach out to our Support Team.
I need to request more than 25 downloads, what can I do?
You can only request 25 downloads at a time, you will need to make multiple requests. You can use the filter fields at the top of the Broadcast Grid to filter down to only certain group of livestreams.
One of my livestreams in the email doesn't have a link, what happened?
If a livestream is not linked, then there was an issue with the download file. You will need to reach out to our Support Team, please include the game that was not processed properly.
The email that the download link sends to be default is one I do not have access to?
The download link automatically sends to the email associated with the account you are logged into vCloud with. You will need to login to another account.