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Technical Requirements

Hudl Focus has certain network requirements for connecting to Hudl servers to record and upload video. If your organization cannot do the below, we cannot support Hudl Focus at your facility.

If you choose to broadcast with Hudl Focus, be sure to meet the additional broadcast requirements.

Network Setup

A wired network connection with internet access is required. A network port near the mounting location is preferred. We require using a standard Cat5e/Cat6 cable that is no longer than 300 feet. Hudl Focus cannot connect via Wi-Fi.

Consistent upload speeds of 5Mbps or faster are required. Hudl Focus uploads HD video. A reliable network is crucial in getting your video online. You can check your internet speed at hudl.com/speedtest.

Firewall Configuration

The ports Hudl Focus needs access to are used for outgoing traffic only. They are not listening or used for incoming traffic. Your organization's firewall can still protect from incoming traffic as normal.

Ports

All of the data from the Hudl Focus camera is encrypted and transferred via TCP. If possible, contact your IT department and have them open up the necessary ports below.

Port

Purpose

443

• To communicate with Hudl via API

• To upload video to Amazon S3

• To communicate with Hudl via Amazon's IoT

• To receive periodic updates

• To upload crash reports to Hudl for debugging

• To have access to Python packages

80

• To communicate with Hudl via API

• To upload video to Amazon S3

• To receive periodic updates

• To upload crash reports to Hudl for debugging

123

• To communicate with a cluster of NTP time servers on port 123 to keep the device's date and time in sync

URIs to Allow

If your organization has a list of allowed domains, make sure these are on it.

URI

Purpose

*.hudl.com

• To communicate with Hudl via API

*.iot.us-east-1.amazonaws.com

• To communicate with Hudl via Amazon's IoT

*.pool.ntp.org

• To communicate with a cluster of NTP time servers

*.sentry.io

• To upload crash reports to Hudl for debugging

*.s3.amazonaws.com

• To receive periodic updates

• To upload video to Amazon S3

*.ubuntu.com

• To receive periodic updates

Your camera's hostname will be displayed as either FOCUS-XXXXXX or FCXXX-XXXXXX. If you’re struggling to find the device on your network, look for that hostname on your DHCP server IP address leases.

Users will need to disable SSL Inspection, Application Control, and Content Filtering on their firewall to aid in getting the camera online.

Broadcast Requirements

Technical Requirements:

  • Your broadcast software can accept IP feed video sources via RTMP.
  • The computer with broadcast software is connected to the same network as the Focus camera.

For best performance, we highly recommend:

  • The computer with broadcast software is wired via ethernet into the same network as the Focus camera.
  • Network upload speed of over 20 Mbps.
  • The camera and computer are on a private IP address.

If you experience issues with video quality or latency, make sure:

  • The video feed is not routed through another network to the broadcast computer.
  • The video is not passed through a firewall for security before getting passed to the computer with the broadcast software.
  • Port 1935 is not blocked on any networking hardware or firewalls.
  • There is nothing blocking or restricting RTMP traffic.