Firewall Information

Schools, dis­tricts and orga­ni­za­tions often have fire­walls pro­tect­ing their net­works that can pre­vent devices from com­mu­ni­cat­ing with Hudl’s servers. If you’re expe­ri­enc­ing con­nec­tion issues, make sure to pass the fol­low­ing infor­ma­tion on to your IT staff or your ISP (Internet Service Provider).

Watching Video on Hudl​.com

  • Allow access to Hudl​.com.
  • Allow mp2t videos and mp4 videos stream. (Most fire­walls can let mp2t’s and mp4’s stream for just one web­site. If this is the case, they need to clear it for Hudl​.com.)
  • Clear http://*.hudl.com/ and http://p.jwpcdn.com/*.  Videos stream down from these sites.

If video does not play after fol­low­ing the above steps, make sure exist­ing fil­ters don’t con­flict with these new rules. You may even need to set these rules high­er on your fire­wall pri­or­i­ty list.

Publishing Video with Web Uploader

  • This is only applies to teams using the lat­est ver­sion of Hudl (most bas­ket­ball, vol­ley­ball, soc­cer, lacrosse and field hockey).
  • Web uploads go through port 80 or port 443.
  • The address­es that the web uploader com­mu­ni­cates with are as fol­lows: *.s3​.ama​zon​aws​.com (where the * is a list of pos­si­ble servers)
    • upload​-usw2​-hudlvid​.s3​.ama​zon​aws​.com 
    • upload​-sae1​-hudlvid​.s3​.ama​zon​aws​.com 
    • upload​-euw1​-hudlvid​.s3​.ama​zon​aws​.com 
    • upload​-euc1​-hudlvid​.s3​.ama​zon​aws​.com 
    • upload​-apse2​-hudlvid​.s3​.ama​zon​aws​.com 
    • upload​-apse1​-hudlvid​.s3​.ama​zon​aws​.com 
    • upload​-apne1​-hudlvid​.s3​.ama​zon​aws​.com

Uploading Video from the iOS and Android Apps

  • Our mobile apps upload video over port 80 and port 443 to *.s3​.ama​zon​aws​.com, where the * is a list of pos­si­ble servers.

Allowing Emails from Hudl

  • Whitelist “@hudl.com” through any email fil­ters (such as Barracuda).
  • Add support@​hudl.​com and no-​reply@​hudl.​com to email filters.