Skip to main content

Using Remote Truck as Cameras in Production Truck

Mobile Devices can be utilized as Remote Cameras for use within Production Truck. The Remote Truck application can be used on a phone for direct integration.

The computer hosting Production Truck and the mobile device(s) will all need to be on the same network.

Device Recommendations

iPad or iPhone

  • iPad model or iPhone model varies, the device must support at least iOS 13 or newer. By searching the app store, if the Remote Truck app appears and is downloadable, it is supported on that device.

Remote Truck

  1. Ensure both comuter and mobile device are connected to the same local network. mDNS & Bonjour discovery need to be enabled on the network.

  2. In Production Truck, start a remote session by going to Extras in the menu bar and selecting Host Remote Session.

  3. A new window will appear showing the account is automatically hosting a remote session. The Remote Session Name will be what appears when discovering the computer on your mobile device. There will not be any devices in the white box below right now.

  4. On the mobile device, open the Remote Truck and click the three horizontal lines in the upper left-hand corner. Select Connect under the Production Truck header.

  5. If on the same network as the host computer, it should automatically populate on the displayed screen. Select Join.

    The Remote Truck Identifier will be the mobile device label for the camera source within Production Truck.

  6. Back in Production Truck the device has appeared. Checkboxes that correspond to the different features that are available (Ads, Audio, Remote Camera, Remote Switching) will show. For our purposes, we will just select Remote Camera.

  7. Audio allows for the mobile device to control Production Truck audio levels. It does not capture audio from the mobile device itself.

  8. That mobile device can now be selected as a normal camera within Production Truck. Under Preferences and Audio/Video, from the Source dropdown menu, chose the Remote Camera option followed by the name of the device in parentheses.

  9. In the below example, the mobile device is Camera 1 and has color bars selected as Camera 2. The mobile device acts as a normal camera source.

FAQs

My mobile camera video is not showing up in Production Truck or the connection is being lost, why?

It sounds as though the network the devices are on is not sufficient to support Remote Truck being used as a mobile camera. Since this is a real-time wireless connection the network speeds required are high. We would recommend a private network connected via ethernet if possible.

Remote Truck is not connecting to Production Truck, why?

If having trouble connecting, try the following steps with your network.

  1. Use the same wi-fi network with both Production Truck and Remote Truck.
  2. Verify that the subnet on the network infrastructure is correctly configured.
  3. Ensure that the network does NOT have wireless isolation; this is fairly common for public networks.