We have a whole page dedicated to this subject, so you can take a deep dive into headline capitalization.

How you use your headline depends on what’s around it. If there’s supporting copy, your headline doesn’t have to tell the whole story. It should grab attention so readers want to keep going to learn the rest. But if it’s standing alone with only a CTA, more descriptive copy is needed.

Above all, clever is good, but clear is better. Aim for both, but if you have to choose, pick clarity.

Headlines don’t show up as often in our products, but when they do, it’s important to keep them short and to the point. Aim to to keep them consistent across screens when they’re talking about the same thing.

For all headings and titles within the product:

  • Use title case according to Chicago Manual of Style rules.
  • Only add end punctuation for questions.
  • Stick to sentence fragments or phrases only — no need for full sentences!
  • Keep it to six words or less.

Support article headlines have one rule: start with a simple present verb. In other words, don’t use verbs ending in “-ing”.

Last Updated: 26 Jun 2023 at 12:19pm CDT