Firewall Information

Schools, districts and organizations often have firewalls protecting their networks that can prevent devices from communicating with Hudl’s servers. If you’re experiencing connection issues, make sure to pass the following information on to your IT staff or your ISP (Internet Service Provider).

Watching Video on Hudl.com

  • Need access to Hudl.com
  • Need to let Silverlight applications work
  • Need to let WMV videos and mp4 videos stream (Most firewalls can let WMV’s and mp4’s stream for just one website. If this is the case, they need to clear it for Hudl.com)
  • The videos stream down from http://*.hudl.com/ and http://p.jwpcdn.com/* - these sites will need to be cleared

Publishing Video with Web Uploader

  • This is only relevant to teams using the new Hudl platform.
  • Web uploads happen over port 80 or port 443.
  • The addresses that the web uploader communicates with are as follows: *.s3.amazonaws.com (where the * is a list of possible servers)
    • upload-usw2-hudlvid.s3.amazonaws.com 
    • upload-sae1-hudlvid.s3.amazonaws.com 
    • upload-euw1-hudlvid.s3.amazonaws.com 
    • upload-euc1-hudlvid.s3.amazonaws.com 
    • upload-apse2-hudlvid.s3.amazonaws.com 
    • upload-apse1-hudlvid.s3.amazonaws.com 
    • upload-apne1-hudlvid.s3.amazonaws.com

Publishing Video with Hudl Mercury

  • You will need to clear Hudl Mercury (HudlMercury.exe) to make a web request over port 80 (the standard web request port)
  • The address that the Mercury communicates with is: http://www.hudl.com/api
  • Mercury uploads video over port 80 to Amazon S3 to *.s3.amazonaws.com where the * is a list of possible servers
  • Mercury updates itself from the web, you’ll need to clear: http://updates.hudl.com

Publishing Video with Video Editor

  • You will need to clear Video Editor (VideoEditor.exe) to make a web request over port 80 (the standard web request port)
  • The address that Video Editor communicates with is: http://www.hudl.com/api
  • The Video Editor uploads video over port 80 to Amazon S3 to *.s3.amazonaws.com where the * is a list of possible servers
  • Video Editor updates itself from the web, you’ll need to clear: http://updates.hudl.com and http://*.hudl.com

Uploading Video from the iOS and Android Apps

  • The mobile apps upload video over port 80 and port 443 to *.s3.amazonaws.com where the * is a list of possible servers

Allowing Emails from Hudl

  • Whitelist “@hudl.com” through any email filters (such as Barracuda filters)
  • Add support@hudl.com and no-reply@hudl.com to email filters