Billing, Signup & Your Account

When we have a purchase order on file from the school or sponsor, we would rather your account stay open while they work on sending us payment.  We can’t technically mark the account as paid, so we will extend the account to a later date to allow time for payment to reach us.  In this situation, payment may not have reached us even in that extended time, and your account is letting you know time is almost up.

As I mentioned before, we would rather your account stay open when we have a purchase order.  Please give us a call or send us an email to let us know you are seeing that notification, and we’ll can work with you on extending the trial.

You’re guaranteed to have the most current features we have to offer as Hudl is updated. You don’t pay additional annual fees for upgrades and support.

Because Hudl has no upfront costs, it would take at least four or five years of purchasing Hudl to reach the same amount as the upfront cost of other systems that are often accompanied by several other maintenance and upgrade fees. Hudl really is just one price for the whole year. That’s it.

We make sure you have an amazing experience with Hudl so you renew the next year. That’s accountability. We don’t like paying a bunch of money up front for software that will be out of date in a year, and we know coaches don’t like to either.

We want everyone to experience just how powerful Hudl is without feeling locked in. During the first 30-days you can get the full experience of Hudl to make sure it fits you and your team’s workflows. You can cancel at anytime and you will not be charged at all. During the trial, your full Hudl account is available to you, so all the work you do during the trial stays with you after you are out of the trial and officially using Hudl.

Currently, you can pay via credit card online or you can print your invoice off from your account and send that in with a check.

If you forgot to add the discount code when you signed up, or the discount code was not recognized on your invoice, you’ll want to get in touch with us.  Just let us know the name of your school and the discount code, and we will apply it to the invoice.

This is another situation where you will need to contact us so that we can change your account information – call us at 402-817-0060 or email us at .(JavaScript must be enabled to view this email address).

We have a ready-made Sole-Source Letter that describes how Hudl is a unique service, and we’re happy to provide it to you or the school’s billing department upon request.  Just send an email to .(JavaScript must be enabled to view this email address) or call us at 402-817-0060, and we can mail, fax, or email a copy right away.

If the school requires specific information on the Hudl Invoice that is not reflected on there already, we can customize the Invoice at your request.  Our goal is to make the customized changes within one business day.  Send us an email at .(JavaScript must be enabled to view this email address) or give us a call at 402-817-0060, let us know what needs to be included on the Invoice, and we will get right on it.

Unfortunately, we will not be able to put customized invoices up on Hudl.com for you to access.  If you can provide us an email address, fax number, or mailing address to send the customized invoice to, we will ensure that it gets sent out.

Hudl has three different prices and packages starting at $800 per year depending on your team’s needs.

We also have a youth package starting at $99 per year for youth and club teams looking for a more streamlined set of features but all of the power to share their video, analyze their performance and make highlights for family and friends.

Some of Hudl’s icons are designed in-house but many are from the free icon set called ‘Silk’ available here.

We offer significant discounts to organizations that sign up multiple sports. The first sport is full price and the next two sports are half price for each. Any additional sports after that are free.

Within the first 30 days, you can cancel at any time and you will not be charged. After the trial, your Hudl account is renewed annually. If you decide that Hudl is not right for you, simply contact us and we will cancel your account.

With Hudl, you get unlimited storage of your game footage. Opponent scouting and practice footage storage varies, depending on the package purchased. 

The Silver, Gold, and Platinum packages allow 10, 40, and 200 hours of opponent and practice storage, respectively.

You are in complete control of the storage and can remove any old practice film with one click. Once your video is published to your team site on Hudl, you can remove the captured video from your computer, so you no longer need to worry about hard drive space on your computer or maintaining several external hard drives.

Hudl is currently being used by high schools, colleges, and youth leagues across the United States and also internationally in countries like Denmark, Finland, and Japan.

The professional version of Hudl, Hudl Pro, is currently being used by teams in the NFL and the NCAA Football Bowl Subdivision.

If your school has a camera, a working computer, and an internet connection you can use Hudl.

The first thing to do would be to check that your email is entered correctly on the Profile page in Hudl. Assuming your email is correctly identified, then the email was probably blocked by your email’s spam filter. If you are not receiving emails from Hudl, you should check your Spam or Junk Mail folder for email correspondence from Hudl. If emails from Hudl are continually identified as junk mail, you should ensure to include Hudl’s email (.(JavaScript must be enabled to view this email address)) on your safe list.

As soon as we receive a purchase order for the Hudl purchase, we will add the PO number to the invoice.  Odds are it means we simply haven’t received the purchase order yet, but we’d recommend contacting us to make sure: .(JavaScript must be enabled to view this email address) or 402-817-0060.

A lot of schools will need Agile Sports Technologies’ W-9 tax form to enter our company as a vendor in their billing system.  You or the billing department can email us, fax us, or call us for a copy of our W-9:

E-Mail:  .(JavaScript must be enabled to view this email address)
Phone:  402-817-0060
Fax:  866-851-7148

Weekday hours (year round) are Monday through Friday 7:00 a.m. to 7:00 p.m. Weekend hours (early August - late November) are Saturday 8:00 a.m. to 5:00 p.m., Sunday 11:00 a.m. to 4:00 p.m. (all times Central). Check out the support schedule for hours that are currently in effect.

Your Hudl invoice is always available to you on your Hudl account.  It is first generated minutes after you first sign up for Hudl.  When you log in to Hudl, click on the “My Accounts” link in the upper-right hand corner of the screen.

From there, click on the “Billings & Invoices” tab.  You should see a summary of your invoices. Click on the magnifying glass icon to take a look at the invoice, or click on the printer icon to immediately print the invoice.

Hudl automatically generates an invoice on your account minutes after you sign up.  The invoice is not a requirement for you to pay for Hudl—we simply provide it to you as soon as possible for your convenience.  That way, if you do decide to continue using Hudl after the 30 Day Free Trial, you can easily get a copy of your invoice. 

You are actually still able to log in to Hudl and access “My Accounts.”  Your account will be restricted from viewing video, but you can still access your account information and invoices.

Checks can be made out to “Agile Sports Technologies” or “Hudl.”

Whenever we make a change to your invoice (due date, pricing, discounts, PO number), our system needs to work through the new information and generate a new invoice for your account on Hudl.  It probably won’t take the full hour, but if you see it take longer, let us know.  Send an email to .(JavaScript must be enabled to view this email address) or call us at 402-817-0060.