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Why should I pay an annual fee, as opposed to paying up front and owning a system?

You’re guaranteed to have the most current features we have to offer as Hudl is updated. You don’t pay additional annual fees for upgrades and support.

Because Hudl has no upfront costs, it would take at least four or five years of purchasing Hudl to reach the same amount as the upfront cost of other systems that are often accompanied by several other maintenance and upgrade fees. Hudl really is just one price for the whole year. That’s it.

We make sure you have an amazing experience with Hudl so you renew the next year. That’s accountability. We don’t like paying a bunch of money up front for software that will be out of date in a year, and we know coaches don’t like to either.

What types of payment do you accept?

Currently, you can pay via credit card online or you can print your invoice off from your account and send that in with a check.

How much does it cost to purchase Hudl?

Hudl has three different prices and packages starting at $800 per year depending on your team’s needs.

We also have a youth package starting at $99 per year for youth and club teams looking for a more streamlined set of features but all of the power to share their video, analyze their performance and make highlights for family and friends.

My school’s football team already uses Hudl. How much would it cost to add another sport?

We offer significant discounts to organizations that sign up multiple sports. The first sport is full price and the next two sports are half price for each. Any additional sports after that are free.

How much video can I store in Hudl?

With Hudl, you get unlimited storage of your game footage. Opponent scouting and practice footage storage varies, depending on the package purchased. 

The Silver, Gold, and Platinum packages allow 10, 40, and 200 hours of opponent and practice storage, respectively.

You are in complete control of the storage and can remove any old practice film with one click. Once your video is published to your team site on Hudl, you can remove the captured video from your computer, so you no longer need to worry about hard drive space on your computer or maintaining several external hard drives.

Why am I not receiving email from Hudl?

The first thing to do would be to check that your email is entered correctly on the Profile page in Hudl. Assuming your email is correctly identified, then the email was probably blocked by your email’s spam filter. If you are not receiving emails from Hudl, you should check your Spam or Junk Mail folder for email correspondence from Hudl. If emails from Hudl are continually identified as junk mail, you should ensure to include Hudl’s email (.(JavaScript must be enabled to view this email address)) on your safe list.

I need an invoice for Hudl – how can I get one?

Your Hudl invoice is always available to you on your Hudl account.  It is first generated minutes after you first sign up for Hudl.  When you log in to Hudl, click on the “My Accounts” link in the upper-right hand corner of the screen.

From there, click on the “Billings & Invoices” tab.  You should see a summary of your invoices. Click on the magnifying glass icon to take a look at the invoice, or click on the printer icon to immediately print the invoice.

Why do I have an invoice if I’m still in the trial and haven’t committed yet?

Hudl automatically generates an invoice on your account minutes after you sign up.  The invoice is not a requirement for you to pay for Hudl—we simply provide it to you as soon as possible for your convenience.  That way, if you do decide to continue using Hudl after the 30 Day Free Trial, you can easily get a copy of your invoice. 

What if my account is on hold?

You are actually still able to log in to Hudl and access “My Accounts.”  Your account will be restricted from viewing video, but you can still access your account information and invoices.

Who do we make our Hudl payment check out to?

Checks can be made out to “Agile Sports Technologies” or “Hudl.”

Why do I get a notice saying “Ready w/in 1 hr.”  when I check my invoice?

Whenever we make a change to your invoice (due date, pricing, discounts, PO number), our system needs to work through the new information and generate a new invoice for your account on Hudl.  It probably won’t take the full hour, but if you see it take longer, let us know.  Send an email to .(JavaScript must be enabled to view this email address) or call us at 402-817-0060.