Posted February 14, 2012 by
Under • Culture • Partners
If you’ve called or emailed us before, chances are you’ve gotten one of our surveys. You might fill it out, you might not. Either way, we take the survey results seriously.
Hudl was created to help coaches win, and in support it’s no different. We look through every single survey, good and bad, and follow up with everyone who has a suggestion or doesn’t get their issue resolved.
If you haven’t seen one before, we ask you to rank us (awesome, average, or awful) on our knowledge, courtesy, and response time. Here are some support stats from 2011: