March in Support: Anything but Madness

Posted April 09, 2013 by Mark Ketcham
Under  • Business

Even though March traditionally corresponds with madness in the world of sports, it was pretty calm for our Support team. In fact, in terms of calls, it was our slowest month in almost two years! It was also the first month we’ve had more emails than phone calls since… well… ever.

We appreciate all of you spreading the love in so many different ways. Here are the stats for you:

Hudl does Vegas

Posted April 03, 2013 by Alli Pane
Under  • Culture  • Business

Safe to say we’re pretty excited to head to Las Vegas this weekend for our company-wide retreat. We head out Friday morning and get back late Monday.

You never know what kind of phone situation a hotel will provide, so here’s what’s going down while we’re gone:

March Means More Clinics

Posted March 05, 2013 by Brandon Gries
Under  • Business  • Coaching & Athletics  • Partners

March Madness doesn’t carry the same meaning on the Hudl clinic circuit, as it marks the end of our yearly run at 32 Glazier and 17 Nike COY clinics. That makes us sad, so we’re ramping up our plans for the 2013 Hudl Up Tour: an 8-week, 37-stop excursion beginning April 2 in Omaha.

Don’t think we’ll just sit around and watch basketball all month - we will still carry a strong presence at nearly 40 clinics in 23 states, including several in the next three weeks. Then, keep an eye on our blog, Twitter and Facebook for more information on the 2013 Hudl Up Tour. We have several ideas that will hopefully get you excited to come out and see us.

Again, it is March - Cue this!

L is for the Way You Love Hudl

Posted March 04, 2013 by Mark Ketcham
Under  • Business

Love was certainly in the air for our Coach Relations team in February. We had our slowest month since June 2012, which allowed us to send a ton of Hudlies from our team out to clinics around the country to spread the Hudl love.

It also gave some of us the chance to test our athletic abilities. Take a look at these numbers:

Introducing Insider Accounts

Posted February 18, 2013 by John Prauner
Under  • Business  • Partners

Think about some of your favorite sports teams. Outside of a championship, what’s the one thing you want from them? Inside information. You read the newspaper, watch ESPN, and check Twitter, but do you ever really get enough?

Now, think about the team you coach. Your team’s supporters - fans, parents, and alumni - are in the same boat. They want to know more, and chances are they’re willing to pay for it, as long as it helps the team.

You’re sitting on a pile of money and you don’t even know it.

You already ask your supporters to buy cookie dough, discount cards, pizzas - things that don’t excite them. Instead, give them something they actually want: an Insider Account.

Can’t Stop, Won’t Stop: More Clinics in 2013

Posted February 13, 2013 by Brandon Gries
Under  • Business  • Coaching & Athletics  • Partners

Ninety-five clinics down, and about 139 to go. Last week concluded another busy traveling weekend, as we had 15 clinics. Except for winter storms delaying travel for a few of our employees, it was a successful weekend reaching coaches from coast to coast.

This week alone, we’ll hit 15 more clinics. Luckily, we have plenty of travel lovers in the office who help make this possible.

2013 is Looking Good for Hudl Support

Posted February 11, 2013 by Mark Ketcham
Under  • Business

It’s 2013, so it’s time for a new year of supporting our coaches’ faces off. We got off to a hot start in January.

A couple of things have become more and more apparent: football is a year-round sport for a lot of teams and other sports such as basketball and volleyball are starting to use Hudl A LOT more.

We’re staying busy answering your calls, emails, chats, and tweets. Here’s how it broke down for the month:

Clinic Stops 2013

Posted January 28, 2013 by Brandon Gries
Under  • Business  • Coaching & Athletics  • Partners

Clinic season is in full swing and we’re excited to send many of our 70 employees and field reps across the country to meet and chat with all of you. We plan to attend over 150 clinics throughout the calendar year, several of which are taking place in the next couple months.

No matter where you are, be sure to find our booth and ask any questions about Hudl or just snag some free swag.

Pay Early, Get More Storage Hours

Posted January 16, 2013 by Daniel Mickells
Under  • Business

We’ve talked about how great 2012 was for our teams, and we want to get you started on the right foot in 2013.

We received a lot of feedback about last year’s early renewal campaign and the most requested incentive we heard from coaches was more storage hours.

Your prayers have been answered:

A Big Year for Hudl Support

Posted January 04, 2013 by Mark Ketcham
Under  • Business

Now that 2012 is officially in the books, we can look back on it with fond memories.

It was a year of records for our support team as we took the most calls, emails, and chats that we’ve ever had. Here are some mind-boggling numbers for you to chew on.

Football season is winding down. Here’s what that looks like for support.

Posted November 02, 2012 by Mark Ketcham
Under  • Business

As we wind down our busiest support season yet, we’re beginning to enjoy a little time to breath in between calls. The calls and emails are starting to slow down, but we’re still finding ways to keep ourselves busy. Regardless, we love helping our coaches out, so don’t hesitate to call, email, or chat us if you have any questions or issues.

Here’s what the Support team did in October :

Our Busiest Support Month by the Numbers

Posted September 04, 2012 by Mark Ketcham
Under  • Business

I know it’s probably hard to believe, but August is usually our busiest month of the year in Hudl Support. With teams around the country getting their first games underway, we’ve been working hard to answer your calls, emails, and chats.

Here’s a snapshot of what we’ve been up to:

Hudl Support: Season Hours and How to Get Ahold of Us

Posted August 07, 2012 by Ann Moenius
Under  • Business

The football season is upon us and our support crew is ready to help you have your best season yet! We’re offering extended hours, including weekends, starting August 18 for our Silver and Gold partners. As always, Platinum will have 24/7 support.

Here are the extended season support hours for our Silver and Gold partners:

What’s Up with Hudl Support?

Posted August 01, 2012 by Mark Ketcham
Under  • Culture  • Business

July was a busy month for the Hudl Support Team. Even though football season is still a few weeks away, we’re taking more and more calls every week.

Here are some stats from the month of July: